EVIDENCE FOR THE NEXT DECISION

Measure what the program is helping teams do.

Start with learning signals, follow the work into named artifacts and use cases, and report at the level the evidence can support.

THE EVIDENCE LADDER

Move from the room into the work.

Each level answers a different question. Stronger claims require stronger evidence.

  1. REACTION

    Did the session land?

    Relevance, pace, confidence, and confusion in the learning moment.

  2. LEARNING

    Did people understand it?

    Live checks, practice quality, and the concepts that need another pass.

  3. BEHAVIOR

    Did it enter real work?

    Named artifacts, reusable patterns, owners, and use cases in motion.

  4. RESULT

    Did the work change?

    A documented change in time, quality, throughput, experience, or cost.

SYNTHETIC EXAMPLE

What an evidence brief can make visible.

This example illustrates the structure of a readout. It is not a client result or performance claim.

LEARNING SIGNAL

A concept needs another pass

The live response distribution and practice review point to one verification habit to revisit in office hours.

BEHAVIOR SIGNAL

A pattern has an owner

A participant submitted a named artifact with sources, a review step, and a designated work owner.

RESULT READINESS

A baseline is now defined

The owner identified how quality and elapsed time would be compared before any result claim is made.

NEXT DECISION

Refine before expanding

Run the pattern with two more approved examples, then decide whether it belongs in a wider department session.

SIGNAL DISCIPLINE

Use every signal for the decision it can actually inform.

The model becomes useful when the program can distinguish participation, understanding, behavior, and results without flattening them into one number.

LIVE SIGNALS

Improve the session

Polls, questions, and practice checks help the facilitator adjust pace, clarify concepts, and identify follow-up topics.

WORK SIGNALS

See what moved into practice

Named artifacts, saved patterns, owners, and status updates make behavior visible without equating clicks with adoption.

RESULT SIGNALS

Support a business decision

When a use case is mature enough, compare it to an agreed baseline with the method and owner clearly documented.

A PRACTICAL CADENCE

Collect evidence when it can change the work.

BEFORE

Define the decision

Name the sponsor question, starting baseline, selected work, and evidence owners.

DURING

Watch learning happen

Use response distributions, participant questions, and reviewed practice to guide facilitation.

AFTER

Follow the named work

Review artifacts, use-case status, and agreed result methods at the cadence established in discovery.

DECIDE BEFORE YOU MEASURE

Name the question your first cohort should answer.

We’ll build the evidence plan into the cohort map from the start.

Map your first cohort