THE PROGRAM
A connected program for creating shared working habits, using them on recognizable work, and supporting the patterns teams want to keep.
PROGRAM SHAPE
The foundation gives everyone a common language. Department application turns that language into a reusable pattern. Sustainment helps the work survive contact with the calendar.
01 · FOUNDATION
Participants learn when AI is useful, how to frame the task, how to ground it in sources, and how to verify the result according to consequence.
02 · APPLICATION
Departments apply the model to a recognizable artifact, compare output to source material, and save the prompt, workflow, and review habit that held up.
03 · SUSTAINMENT
Office hours, group-scoped resources, updates, and guided help make it easier to unblock practice and surface use cases worth sharing.
THE SHARED MODEL
Tools change. The working questions remain useful across roles and approved platforms.
Decide whether the task calls for drafting, extraction, comparison, analysis, transformation, or something else.
Provide the sources, context, examples, and constraints the result needs.
Make the audience, format, exclusions, and data rules explicit.
Look for unsupported claims, missing context, and false confidence.
Match review effort to what could happen if the result is wrong.
DELIVERY IN CONTEXT
The precise agenda follows discovery. This is the operating shape a first cohort can use.
| Moment | Who is involved | What happens | What moves forward |
|---|---|---|---|
| Cohort mapping | Sponsor and program leads | Agree the audience, boundaries, candidate work, and evidence. | Cohort map and delivery brief |
| Foundation | Full cohort | Learn and practice the shared operating model. | One real task per participant |
| Application | Department or role group | Build, inspect, and refine a working pattern. | Reusable artifact and use-case record |
| Sustainment | Participants and designated owners | Unblock practice, update resources, and prioritize what emerges. | Refined patterns and next decisions |
THE CLIENT SIDE
The names vary. The responsibilities are straightforward.
SPONSOR
Clarifies why the cohort matters and which next decision the evidence should support.
PROGRAM LEAD
Coordinates participants, approved tools, timing, and access to suitable work.
WORK OWNERS
Help teams judge whether a result is usable, what review it needs, and who should own it next.
A PRACTICAL START
Bring the business reason, a participant group, and one piece of work worth improving.
